Shipping Policy
Fast & Reliable Shipping for Your Adventure Gear
At Wooby Hoody, we understand that when you order your outdoor gear, you're excited to start your next adventure. That's why we're committed to providing fast, reliable, and hassle-free shipping.
Free Shipping on Orders Over $150
Enjoy complimentary shipping on all orders over $150 for US based orders. This offer is offered at checkout, making your shopping experience smoother and more enjoyable. The limit is up to $600 which will incur a wholesale shipping rate based on the order volume and number of boxes.
Standard Shipping Rates
For orders under $150, standard shipping rates apply of $8 flat rate shipping.
We strive to offer the most competitive rates to ensure your gear reaches you without breaking the bank.
Processing Time
We aim to process all orders within 1-2 business days typically Mon-Friday (we are a small family owned business so we do our best to get orders out quickly). Our team works diligently to ensure your gear is on its way to you as quickly as possible.
Delivery Times
Delivery times vary depending on your location and the shipping method selected. Typically, orders within the United States are delivered within 3-7 business days. International shipping times may vary.
Tracking Your Order
Once your order is dispatched, you'll receive a tracking number via email. This allows you to follow your package's journey and get an estimated delivery date.
International Shipping
We ship worldwide! Please note that international customers are responsible for any customs fees, taxes, or duties incurred. Delivery times for international orders may vary due to customs processing.
Packaging
Your gear is packed with care to ensure it arrives in perfect condition, ready for your next adventure. If your item arrives with any damage, please report it within 3 business days of receiving your merchandise.
Questions?
If you have any questions about your order or our shipping policy, please contact us at support@woobyhoody.com. Our team is here to help!
